Articles from Marchex
Marchex's Sentiment Suite Wins “New Product of the Year” in the 2024 BIG Awards for Business
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that the Marchex Sentiment Suite has been named New Product of the Year by the Business Intelligence Group as part of its prestigious 2024 BIG Awards for Business. This recognition highlights Sentiment Suite’s new, innovative approach to analyzing and understanding customer perception.
By Marchex · Via Business Wire · January 14, 2025
Marchex Partners with Microsoft for AI-Based Solution Offerings in Cloud AI
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that it has signed an agreement to join the Microsoft Cloud AI Partner Program, including the ability to transact through Microsoft Azure Marketplace, which connects customers to Marchex solutions at scale.
By Marchex · Via Business Wire · December 11, 2024
Marchex Announces Additional AI Solutions to Empower Businesses
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced the phased rollout of its vertical-specific advanced AI solutions for lead identification, lead value assessment, and trending topics discovery. These innovative AI solutions deliver descriptive, predictive, and prescriptive insights that enable businesses to improve return on ad spend, understand the primary elements driving changes in customer behavior, and increase sales. Launching in Q4 2024, these solutions are tailored for automotive OEMs and dealers, home services, medical, dental, and automotive services.
By Marchex · Via Business Wire · October 30, 2024
Marchex to Report Third Quarter 2024 Results on Thursday, October 31, 2024
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that it will release financial results for its third quarter of 2024, on October 31, 2024, at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · October 24, 2024
Marchex Partners with DealerOn for Marchex’s AI-Powered Conversation Intelligence Solutions
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced its partnership with DealerOn, a leading automotive marketing technology company. DealerOn will deploy Marchex’s call analytics and attribution platform to optimize marketing campaigns for their customers by leveraging conversational intelligence from calls, including attribution to marketing sources. Customers can integrate this data with their existing digital advertising platforms to improve targeting based on customer intent. By monitoring strategic metrics provided by Marchex, DealerOn customers can quickly assess overall call volume, track important conversation metrics, evaluate Return on Ad Spend (ROAS) performance against business targets, and assess the monetary impact of call volume and handling.
By Marchex · Via Business Wire · August 20, 2024
Marchex to Report Second Quarter 2024 Results on Thursday, August 8, 2024
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, announced today that it will release financial results for its second quarter of 2024, on August 8, 2024, at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · August 1, 2024
Marchex wins 2024 APPEALIE SaaS Customer Success Award
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that Marchex has won the APPEALIE SaaS Customer Success Award for 2024.
By Marchex · Via Business Wire · July 9, 2024
Marchex Signs Major International Luxury Automotive Brand to AI-Powered Conversation Intelligence Platform
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced a multi-year engagement with a major international luxury automotive brand customer. The new customer will integrate and deploy Marchex Spotlight, a key application of the company’s AI-powered conversation intelligence platform that enables original equipment manufacturers (OEMs), brands and dealers to increase revenue and improve brand loyalty by easily understanding business-to-consumer conversations, including those which have been mishandled or failed.
By Marchex · Via Business Wire · May 23, 2024
Marchex to Report First Quarter 2024 Results on Tuesday, May 7, 2024
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, announced today that it will release financial results for its first quarter of 2024, on May 7, 2024, at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · May 1, 2024
Marchex Launches Generative AI-Powered Sentiment Suite Across Multiple APIs
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that it has launched its Sentiment Suite product offering across multiple application programming interfaces (APIs) following completion of an extensive early adopter program with Fortune 500 companies and other customers.
By Marchex · Via Business Wire · April 30, 2024
Marchex Wins 2024 Artificial Intelligence Excellence Award
Marchex (NASDAQMCHX), which harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration, today announced that Marchex Platform Services has been selected for an AI Excellence Award in the Generative AI category as part of the Artificial Intelligence Excellence Awards program by the Business Intelligence Group.
By Marchex · Via Business Wire · April 2, 2024
Marchex to Participate at the Roth Conference
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses leverage deep vertical market data to provide actionable insights for revenue acceleration and operational excellence, today announced that CEO Edwin Miller will participate in a panel focused on artificial intelligence: “Monetization Opportunities in AI” with Senior Research Analyst Darren Aftahi at the Roth Capital Markets Investor Conference on Monday, March 18, 2024 at 11 am PT.
By Marchex · Via Business Wire · March 11, 2024
Marchex to Report Fourth Quarter 2023 Results on Thursday, March 14, 2024
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses leverage deep vertical market data to provide actionable insights for revenue acceleration and operational excellence, announced today that it will release financial results for its fourth quarter ended December 31, 2023, on March 14, 2024 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · March 7, 2024
Marchex Recognized in Major Industry Report Providing Overview of Revenue Execution Platforms
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has been recognized as a notable vendor in Forrester’s recently issued report, The Real-Time Revenue Execution Platforms, Q1 2024. The report provides a detailed overview of how real-time execution platforms can contribute to company performance by connecting marketing and sales organizations to improve revenue. Companies being acknowledged in the Forrester report address three significant challenges: substandard buying experiences, poor sales processes, and the inability to connect marketing investments directly to revenue.
By Marchex · Via Business Wire · February 8, 2024
Marchex to Participate at the Northland AI Conference
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that CEO Edwin Miller will participate in a fireside chat with Senior Research Analyst Mike Latimore at the Northland Capital Markets Virtual Artificial Intelligence Investor Conference on Friday, December 15, 2023, at 12:00pm ET (9:00am PT).
By Marchex · Via Business Wire · December 8, 2023
Marchex Launches Generative AI-powered Call Summary and Sentiment Suite Capabilities for Vertical Markets
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has launched Call Summary and Sentiment Suite capabilities. Powered by generative AI, these new features analyze and generate summaries of consumer-to-business calls, enabling businesses to immediately identify customers who have had exceptionally good experiences, as well as dissatisfied customers.
By Marchex · Via Business Wire · November 7, 2023
Marchex to Report Third Quarter 2023 Results on Wednesday, November 8, 2023
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its third quarter ended September 30, 2023, on November 8, 2023 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · October 27, 2023
Marchex to Report First Quarter 2023 Results on Thursday, May 4, 2023
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales and marketing outcomes, announced today that it will release financial results for its first quarter ended March 31, 2023, on May 4, 2023 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · April 28, 2023
Marchex to Participate at the Roth Conference
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced members of the management team will attend the following conference:
By Marchex · Via Business Wire · March 9, 2023
Marchex to Report Fourth Quarter 2022 Results on Tuesday, February 28, 2023
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its fourth quarter ended December 31, 2022, on February 28, 2023 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · February 17, 2023
Marchex® Adds More Than 300 Auto Dealers to its AI-Powered Conversation Intelligence Cloud Platform During the Prior Twelve Months
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has added more than 300 automotive dealers to its Conversation Intelligence platform during the prior twelve months, driven by a combination of direct dealer sign-ups to its Marchex Engage for Automotive offering and its automotive channel partnerships. Marchex also announced today that it has entered into a long-term, multi-year extension on a partnership with a major original equipment manufacturer (OEM) customer, opening the doors to expand this relationship through a deeper integration with the OEM and additional dealership engagements.
By Marchex · Via Business Wire · February 1, 2023
Marchex Wins 2022 APPEALIE SaaS Customer Success Award
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has received APPEALIE’s 2022 SaaS Customer Success Award as part of the 2022 APPEALIE SaaS Awards.
By Marchex · Via Business Wire · November 2, 2022
Marchex to Report Third Quarter 2022 Results on Thursday, November 3, 2022
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its third quarter ended September 30, 2022, on November 3, 2022 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · October 28, 2022
Marchex to Report Second Quarter 2022 Results on Tuesday, August 9, 2022
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its second quarter ended June 30, 2022, on August 9, 2022 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · August 4, 2022
Marchex Wins Artificial Intelligence Innovation Award in 2022 AI Breakthrough Awards Program
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that its Marchex Conversation Intelligence solution has been selected as winner of the “AI-based Analytics Innovation Award” in the fifth annual AI Breakthrough Awards program conducted by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market today. In 2021, Marchex was recognized as “Best AI-based Solution for Sales” by AI Breakthrough.
By Marchex · Via Business Wire · June 23, 2022
Marchex to Present at the Needham Technology & Media Conference
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced members of the management team will attend the following conference:
By Marchex · Via Business Wire · May 11, 2022
Marchex to Report First Quarter 2022 Results on Thursday, May 12, 2022
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its first quarter ended March 31, 2022, on May 12, 2022 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/press).
By Marchex · Via Business Wire · May 6, 2022
Marchex to Report Fourth Quarter 2021 Results on Wednesday, March 2, 2022
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its fourth quarter ended December 31, 2021, on March 2, 2022 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · February 24, 2022
Marchex® Engage for Automotive Completes Integration with Fortellis Marketplace
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company which helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that Marchex Engage for Automotive has integrated into the Fortellis Commerce Exchange Platform. This will empower automotive dealers to easily deploy Marchex’s conversation intelligence and provide a better customer experience by automatically delivering up-to-date conversations, events, and outcomes within CDK Elead CRM.
By Marchex · Via Business Wire · February 1, 2022
Marchex Engage for Automotive Named 2021 “Product of the Year” Winner in Annual BIG Awards for Business
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that it has received the 2021 “Product of the Year” award as part of Business Intelligence Group’s BIG Award for Business. The program evaluates and rewards companies, products and people that are leading their respective industries. This is the 9th award that Marchex and its conversation intelligence platform has received in 2021.
By Marchex · Via Business Wire · December 8, 2021
Marchex Launches Marchex Anywhere, Making Conversation Intelligence Available to Virtually Any Business
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced new integrations with platforms from leading Communication Platform as a Service (CPaaS), Unified Communication as a Service (UCaaS) and Contact Center as a Service (CCaaS) providers. The new integrations are available via Marchex Anywhere, a new integrations and applications hub that makes Marchex’s popular suite of industry-leading conversation intelligence services available to virtually any business.
By Marchex · Via Business Wire · November 8, 2021
Marchex to Report Third Quarter 2021 Results on November 9, 2021
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its third quarter ended September 30, 2021, on November 9, 2021 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website ( https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · November 5, 2021
Marchex Wins APPEALIE Overall SaaS Award for Analytics and Business Intelligence
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced that it has been selected as the Overall SaaS Award winner in the Analytics + Business Intelligence Category of the 2021 APPEALIE SaaS Awards.
By Marchex · Via Business Wire · October 28, 2021
Marchex AI-Fueled Products Win Two Industry Awards
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, today announced that its artificial intelligence-fueled products have been recognized with two new industry awards, building on numerous others the company has won during the past year.
By Marchex · Via Business Wire · August 18, 2021
Marchex Recognized as Industry Leader in Applied Conversation Intelligence by Independent Research Firm
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced that Opus Research has identified Marchex as the industry leader in product completeness and flexibility for applied conversation intelligence in its newly released 2021 Conversational Intelligence Intelliview research report. The Opus Research report evaluates the products, services, positioning and potential of 11 companies that show leadership in helping enterprises make the most of Conversational Intelligence, meaning derived from the chats, phone calls and voice discussion with both live and virtual agents.
By Marchex · Via Business Wire · August 11, 2021
Marchex® Launches Integration with VinSolutions Connect CRM
Marchex (NASDAQMCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today launched an integration with VinSolutions Connect CRM, a leading dealership customer relationship management (CRM) system, that enables automotive dealers to deliver a better customer experience and automatically keep their CRM up-to-date with conversation events and outcomes.
By Marchex · Via Business Wire · August 4, 2021
Marchex to Report Second Quarter 2021 Results on August 5, 2021
Marchex (NASDAQMCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced today that it will release financial results for its second quarter ended June 30, 2021, on August 5, 2021 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · July 29, 2021
Marchex® Launches AI-powered Sales Engagement Solution for Automotive Dealers to Address Changing Buyer Behavior
Marchex (NASDAQMCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced the release of its newest artificial intelligence-powered solution, developed specifically for automotive dealers. Marchex Engage for Automotive is an innovative conversation intelligence application that enables automotive sales teams to deliver better buying experiences and improve sales outcomes.
By Marchex · Via Business Wire · May 12, 2021
Marchex to Report First Quarter 2021 Results on May 13, 2021
Marchex (NASDAQMCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its first quarter ended March 31, 2021, on May 13, 2021 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).
By Marchex · Via Business Wire · May 6, 2021
Marchex Announces New Chief Financial Officer and Executive Officer Evolution
Marchex (NASDAQMCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced that it has promoted Leila Kirske to Chief Financial Officer, effective immediately. In this role, Kirske will lead Marchex’s finance and administrative organizations. Michael Arends who previously served as Marchex CFO, will continue in his role as Co-CEO of Marchex.
By Marchex · Via Business Wire · April 6, 2021