Articles from EFG Companies

EFG Companies sees numerous consumer-focused revenue opportunities for retail automotive and powersports dealers, lenders, and agents in 2025. Despite economic challenges including vehicle affordability, inflation, and interest rates, a strong focus on a value-driven, needs-based approach, supported by training and strategic differentiation, will deliver positive returns. For more information, visit https://bit.ly/4aehDVw

EFG Companies employees ranked the company as one of the most innovative business services companies in North Texas for the eighth year, based on annual employee survey results administered by Energage, the company that powers the nation’s premier employer recognition program, Top Workplaces. According to Energage, engaged employees feel respected, that their ideas are encouraged, and believe the company is committed to fostering a collaborative culture that delivers more value and profitable results for its clients. EFG Companies continues to score higher than industry peers, has been recognized as a National Standard Top Employer five times, and as a DFW Top 100 Workplace. For more information, visit https://bit.ly/3YYp3Iy

On the heels of its success with the Million Mile protection product suite, EFG Companies introduces two new Million Mile programs designed to reward powersports enthusiasts and deliver significant revenue growth for dealerships. The new Million Mile Limited Engine Protection Loyalty Program and Million Mile Battery Protection programs incentivize owners of motorcycles, ATVs, UTVs, side-by-sides, personal watercraft, and snowmobiles to maintain their vehicles, while offering dealerships a much-needed boost in both showroom traffic and fixed operations revenue. These programs are poised to increase per retail unit (PRU) F&I revenue by 19%, giving dealers an essential tool to thrive in challenging market conditions. For more details, visit https://bit.ly/EFGmillionmile.

Retail automotive inventory availability has improved across the US, but total vehicle sales are still lower than in 2022 and 2023. While the Federal Reserve cut its benchmark interest rate by 0.50 percentage points and inflation shows signs of slowing, EFG Companies says that now is the perfect time for dealers to reassess their personal wealth creation strategies. EFG’s Wealth Builder Profit Participation Suite delivers on the company’s GUARANTEED, PROVEN, PROFIT premise: a guaranteed PRU increase, coupled with proven training that empirically delivers an F&I profit increase of $206,400 per producer per year equaling more revenue ceded into the dealer’s reinsurance position. For more information, visit https://bit.ly/3XW3WpT

EFG Companies analyzed 10 years of online consumer vehicle inquiries for dealers across the nation, revealing broken lines of communication, missed sales opportunities, and surprising customer perceptions. Results compiled through 233 professionally conducted vehicle inquiries and more than 1,000 communications indicate:

While EFG Companies sees some market strength and positive economic and consumer trends, ongoing price concerns and lingering inflation coupled with the heightened political climate spell challenges for retail automotive and powersports dealers through the end of the year. Company leaders recommend that dealer principals, agents, and lenders maintain a customer-focused approach to maximize revenue opportunities while strategically emphasizing education and value. For more information, visit https://bit.ly/47X5UJa

EFG Companies, recently named as a USA Today National Standard Top Employer, has added three senior executives with a combined 70+ years of experience in retail automotive sales and finance and insurance (F&I) management. Adam Fifield, named Vice President, Business Development, Gabe Sanchez, named Regional Vice President, Dealer Services, and Brittany Isenhour, named Performance Coach, Dealer Services, will advance dealers’ efforts in successfully navigating today’s complex environment and achieving long-term profitability. Learn more at https://bit.ly/EFGLeadership.

EFG Companies is celebrating multiple wins at the 18th Annual Stevie® Awards for Sales and Customer Service, bringing home two Gold, one Silver, and one Bronze award. The Stevie Awards organizes nine of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®. For more information, visit https://bit.ly/EFGStevies

EFG Companies employees ranked the company as one of the most innovative, engaged employers among B2B service companies in North Texas, and the executive team scored among the highest in the industry. Based on those survey results administered by Energage, LLC, USA Today, ranked EFG Companies as a national standard for culture and career opportunities. Over the last seven survey years, EFG has been recognized as a National Standard Top Employer five times and as a Top 100 Workplace within the DFW area once. Learn more at https://bit.ly/EFGTeam.

EFG Companies recommends retail automotive and powersports dealers and lenders focus on the overall strength of the economy and revenue generation opportunities during this election year. Applying its proven history of enabling clients to hit F&I profit stretch goals through 11 presidential elections, 22 Congressional elections, and countless state and local contests, company leaders emphasize setting aside election year distractions that can impede sales and service teams from delivering customer-centric value.

EFG Companies recommends a ‘return to the basics’ in 2024 to offset revenue headwinds driven by high interest rates, inflated vehicle pricing, and margin pressures. Applying its proven, profit-driving track record in finance and insurance (F&I), company leaders recommend that retail automotive and powersports leaders focus on reinsurance positions, succession planning, and staff training to drive profitability from sales to service. For more information, visit https://bit.ly/47X5UJa.

As part of the company’s continued growth and commitment to the powersports space, EFG Companies announced the expansion of its marine product suite and a new GAP program. The products, combined with EFG’s nationally award-winning engagement model, increase dealership back-end margins in the face of decreasing consumer affordability.

EFG Companies has expanded its leadership team reflecting growth opportunities in powersports, dealership training, and profit participation programs. Adam Ouart has been promoted to Senior Vice President, Agency Services and Powersports, Glenice Wilder will serve as EFG’s Vice President, Training and Inside Sales, and Areej Duval has joined EFG Companies as Vice President of Reinsurance. Learn more: https://bit.ly/EFGLeadership

EFG Companies employees ranked the company as one of the most innovative, engaged employers among business service companies in north Texas. Based on annual employee survey results administered by Energage, the company that powers the nation’s premier employer recognition program Top Workplaces, EFG Companies ranks as a national standard once again for culture and career opportunities, while the executive team scored among the highest in the industry. Over the last seven survey years, EFG has been recognized as a National Standard Top Employer four times, and as a Top 100 Workplace within the DFW area once. Learn More: https://bit.ly/43FLEsq

While EFG Companies sees some market strength and positive economic and consumer trends, slow inventory growth, price concerns and stubborn inflation have the potential to create revenue barriers in the second half of 2023 for the retail automotive and powersports industries. Company leaders recommend that dealer principals, agents, and lenders approach the remainder of the year strategically focused on a return to customer-first sales methods that emphasize education and value, along with employee training to ensure effectiveness and retention.

EFG Companies announced today that the company earned two Gold and two Silver awards at the 17th Annual Stevie® Awards for Sales and Customer Service. The Stevie Awards are a feature of the American Business Awards, the USA’s top business awards program. Competing against companies from around the world, EFG brought home Gold in leadership/management training, Gold in customer service training, Silver in contact center customer service and Silver in thought leadership. EFG Companies has amassed a total of 35 awards over nine years – 3X more than any competitor in the consumer protection or contact center industries. For more information on EFG’s accomplishments and the history behind the Stevie Awards, visit http://bit.ly/2mmqu2z

EFG Companies today announced its F&I Profit Guarantee in which EFG compensates new clients if revenue goals are not met within a stipulated timeframe. The program is built upon the company’s proven F&I development strategies that have been honed for 45 years, proprietary nationally award-winning client engagement algorithms, and pre-qualification analysis.

EFG Companies sees the end of record-high front-end profit coupled with external economic challenges impacting the retail automotive, powersports, and automotive lending industries in 2023. For more information, visit http://bit.ly/3XeMAkN

EFG Companies today announced the expansion of the company’s senior leadership with Andy Kennedy serving as Vice President, Treasurer and Controller. This addition reflects the company’s commitment to its client base as they navigate the rapidly changing financial landscape and consumer buying behavior. For more information, visit https://bit.ly/2N2SfM0.

EFG Companies today announced the expansion of the company’s C-suite leadership with Joe Vide as Chief Information Officer, reflecting the company’s commitment to supporting the rapidly evolving consumer protection product industry. Vide will set the vision for EFG’s technology capabilities to fulfill strategic business objectives, improve efficiency, and enhance customer satisfaction. For more information, visit https://bit.ly/2N2SfM0.

EFG Companies is ranked as the best employer in the retail F&I industry, based on a third-party analysis of company reviews on Glassdoor.com. In addition, EFG employee survey results, administered by Energage, the technology company that powers Top Workplaces, placed the company in the upper quartile for culture and career opportunities among business services companies in DFW.

EFG Companies today announced automotive industry sales and operations leader Kim Kotz Carroll has joined the company as Vice President of Training and Recruiting. Today, each of EFG’s F&I training graduates produce an average of $206,000 in additional annual revenue. The company also maintains an average of $2,051 in client F&I PRU. For more information, visit https://bit.ly/2N2SfM0.

EFG Companies sees several market opportunities in the second half of 2022 for the retail automotive, powersports, and F&I industries but recommends caution due to market volatility, continued supply chain and product inventory issues, and challenges to consumer financial strength. Company leaders recommend that dealer principals, agents, and lenders approach the remainder of the year strategically focused on implementing customer-first sales methods, optimizing inventory with value-driven products, and implementing training to ensure employee effectiveness and regulatory compliance.

EFG Companies today announced the promotion of 21-year retail automotive veteran James Colman to Regional Vice President, Dealer Services.

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, is bringing to market a new technology platform, giving dealers the ability to easily generate optimized consumer protection programs within 15 minutes, with custom solutions by rooftop or auto group. Beginning with the company’s Maintenance Value Program (MVP), EFG’s technology platform gives dealers maximum flexibility to adjust for market and seasonality swings, so salespeople can nimbly respond to consumer needs while increasing high-value service revenue and customer retention. For more information, visit http://bit.ly/2F6IV2D

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced a new achievement in the company’s dedication to deliver the utmost data security for its clients, partners and contract holders:

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, was named a Winter/Spring Nifty 50 2022 winner by Powersports Business and EPG Media for the company’s Personal Watercraft Protection. This marks the fourth time the company has been recognized with a Nifty 50 award. The winning products and services of the Nifty 50 are awarded semi-annually based on their ability to increase dealer profit potential. For more information on EFG’s Personal Watercraft Protection, visit: https://bit.ly/EFGPWC

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, foresees several potential market opportunities in 2022 for the retail automotive and F&I industries, tempered by supply chain and inventory issues in the first half of the year. Company leaders encourage dealer principals, agents, and lenders to strategically position themselves for changing sales models, increased financial and regulatory concerns, and a focus on hiring, training, and customer engagement to maximize revenue potential.

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced a new addition to the team as part of EFG’s focus on wealth creation and business expansion for its clients. Chad Chaffin joins the team as Vice President, Risk and Reinsurance.

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, is now helping personal watercraft dealers diversify their revenue streams with Personal Watercraft Protection. Available for both new and used personal watercraft, this new vehicle service contract (VSC) from EFG gives powersports dealers a market-differentiating value-add by protecting consumers from costly mechanical breakdowns, while generating cash that dealers greatly need to purchase inventory. For more information, visit: https://bit.ly/EFGPWC

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the Consumer Credit Compliance Certification of EFG Training Manager, Jason Hash.

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced three new additions to its nationally award-winning field team. Jay Gordon, former Director of Enterprise Accounts at Cox Automotive, has joined the company as Regional Vice President, Dealer Services. Brian Townsend and Shane Hildy join the Powersports Division serving clients as Account Executives. For more information, visit https://bit.ly/2N2SfM0.

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the debut of its modular Training Subscription Service that, when piloted during the pandemic, resulted in an 18 percent lift in profit per unit sold (PRU) for clients post-training. For more information visit: https://bit.ly/2Tf9TPL