Articles from Direct Source

As we enter 2026, in-store shopping continues to evolve, embracing a more experiential approach. Trends like shoppertainment, phygital integrations, AI-driven customization and frictionless payments are emerging as consumers demand a more immersive, brand-led experience.

Direct Source, a leading retail technology consultant and provider, has partnered with BlueFletch, a leader in frontline mobile device security solutions, to solve the pressing need for seamless technology integration in the retail industry. This collaboration aims to improve digital and in-store integration, adopt smarter analytics and AI tools, and enhance security and loss prevention measures.

According to a Mastercard SpendingPulse report, 2024 holiday season in-store sales grew 2.9%, with customers shopping in person and taking advantage of trends like buy online, pick up in store (BOPIS). To help retailers create optimal omnichannel shopping experiences, Direct Source, the leading tier one retail technology consultant and integrator, is showcasing the latest tech and tools at NRF: Retail’s Big Show in New York City January 12-14, 2025, booth #6039.

In today’s dynamic retail industry, staying ahead means embracing technology that helps brands exceed customer expectations. Direct Source, the leading retail technology consultant and integrator, has unveiled the latest in retail technology and will be showcasing solutions at NRF: Retail’s Big Show in New York City January 14-16, booth #5839. These innovations, which include convertible POS systems, streamlined self-service solutions, advanced inventory management tools and generative AI, are helping retailers optimize in-store operations and employee performance, and enrich customer interactions.

Direct Source, a tier-one retail technology services and solution provider, Safco, a workspace furnishings manufacturer and SYNQ, an innovative technology company, have come together to deliver smart in-store contactless product retrieval lockers. Designed for retail customers who want a fast and easy self-service transaction experience, the multi-use Smart Locker Systems allow shoppers to order online or in-store, retrieve their products or services from a secure locker and enables shoppers to make contactless returns using their smart phone, with no app required.